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Surveys

Satisfaction Surveys

Catalyst Corporate and Catalyst Strategic Solutions conduct an Annual Satisfaction Survey using a rigorous Net Promoter Score (NPS) methodology. NPS is calculated by subtracting the total weight of the lowest six ratings from the two highest ratings categories – an approach designed to convey the percent of respondents who are not just highly satisfied, but who would be most likely to go out of their way to recommend Catalyst Corporate to their peers.

Catalyst Strategic Solutions conducts surveys to gauge satisfaction specifically with its Advisory Service and ALM Services, as well, the results of which are presented below:

Advisory
Survey
ALM
Survey
2015 Catalyst Corporate
Member Survey



 

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