General Conversion Guidance

• Access to member share drafts, home banking images, corporate checking, Image retrieval, and image file delivery for share draft images through WAVE will terminate in:
  [clock1]

• The conversion to Catalyst Corporate for share draft processing, check collection and image archive will be highly unusual in that Catalyst Corporate is working directly with Western Bridge to accommodate and support existing operations to include:
• All share draft posting file formats
• All share draft return file formats
• Online access (via TranZact) to all share draft and deposit images – seven year archive
• All home banking interfaces for member image access
• All FTP transmissions and file transfers (to learn about possible exceptions, review Transition Update #007.)
• Remote deposit (Bluepoint) application
• This means your credit union will not have to perform the work typically associated with converting these services to another provider. In most cases, this also means you will not need to contact any of your vendors such as your home banking provider, data processor, core system provider, etc. (see individual product descriptions below for more details and possible exceptions).
• This correspondence includes a high level overview of the implementation process for each affected product.
• If you have any questions about the product conversion processes, please email us at transitionquestions@catalystcorp.org or call using the contact information provided for each service below.

Non-Capitalizing Members

• All credit unions currently using Western Bridge for share draft or deposit services will be transitioned to Catalyst Corporate on April 30, 2012 – regardless of capitalization.
• Catalyst Corporate will continue to provide item processing services to non-capitalizing credit unions up to September 2012 or until the end of an existing contract.
• Catalyst will work with non-capitalizing credit unions on a case by case basis to assist in their de-conversion efforts and ensure a smooth transition of services.
• Reference: Western Bridge notification letter.

Product Conversion Detail

Click on the links below to review product conversion information in greater detail.

• Member Share Draft Processing
• Remote Deposit Check Collection/IMAGEin
• Check Collection Returns (IRD Now!)
• Corporate Checking
• Domestic Collection
• Foreign Check Collection/International Collections

For more information about the advantages of using Catalyst Corporate’s item processing services and related solutions, jump to the About IP Services section of this webpage.

Credit unions using paper presentment for check collection, deposit returns or on-us collections should review Transition Update #003 to access detailed information about transitioning, prior to May 14, 2012, to electronic service delivery options.

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Member Share Draft Processing

All Member Share Draft Processing activity, to include outgoing returns, will be converted to Catalyst Corporate for processing on April 30, 2012. Catalyst’s online account management system, TranZact, will be required to view this activity. The back-office conversion of the image archive minimizes the transition impact for credit unions, and there are no conversion costs for credit unions transitioning to Catalyst.

Please note: As of April 30, 2012, the Western Bridge online account management system, WAVE, will no longer be available for share draft related services including posting files, image viewing, returns and adjustments. All settlement activity will continue to be available through WAVE until July 2, 2012.

• Access to share draft related services including posting files, image viewing, returns and adjustments through WAVE will terminate in:
  [clock2]

To access share draft related services beginning April 30, 2012, credit unions must:

• Complete TranZact enrollment and training, for administrators and all required users, prior to April 30. A letter was sent to all account-holders in January to initiate the TranZact enrollment process. Download the letter.
• Access TranZact for share draft posting files, viewing images, and executing returns and adjustments beginning April 30.
• Consult credit union technical support staff to determine if your credit union uses IP address restrictions in your firewall. The conversion will result in new Internet Protocol (IP) addresses for a range of internet-based services, including Member Share Draft processing. To view a detailed list of services and their IP addresses along with instructions for making the changes, review Transition Update #007.
• If desired, download from TranZact the optional test transmission file to validate your credit union’s file format. The test file should not be used to compare any specific date or its totals, but rather only to validate the compatibility of the file format with your internal systems.

On behalf of each credit union, Catalyst Corporate will:

• Test the processing, creation and delivery of share draft files.
• Ensure seamless transition of existing interfaces with credit unions and their home banking vendors, resulting in no required changes by the credit union or its vendor.
• Receive, edit and process all Western Bridge share drafts.
• Provide duplicate item and duplicate file checking.
• Make available a properly formatted share draft posting file.
• Process return items submitted by a credit union’s processor or entered manually, via TranZact.
• Provide daily settlement totals for both share drafts and share draft returns, via WAVE.
• Process all share draft adjustments received for member credit unions, including adjustments received for items previously processed by Western Bridge.
• Provide access to Catalyst’s seven year image archive to support online image retrieval and home banking services. Catalyst’s archive includes seven years of Western Bridge images.

If you have any questions regarding the conversion of share draft related services, please email transitionquestions@catalystcorp.org or call us at 800.442.5763 ext. 7652, 7653, or 7654.

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Remote Deposit Check Collection/IMAGEin

All remote deposit activity currently performed through Western Bridge’s IMAGEin service will be converted to Catalyst Corporate for processing on May 14, 2012. Credit unions will use Catalyst’s online account management system, TranZact, to view this activity. The back-office conversion of the image archive minimizes the transition impact for credit unions, and there are no conversion costs for credit unions transitioning to Catalyst.

Please note: As of May 14, 2012, the Western Bridge WAVE system will no longer be available for check collection related services including image viewing, returns and adjustments. All settlement activity will continue to be available through WAVE until July 2, 2012.

• Access to IMAGEin will terminate in:
  [clock3]

To access Check Collection services beginning May 14, 2012, credit unions must:

• Complete TranZact enrollment and training, for administrators and all required users, prior to April 30. A letter was sent to all account-holders in January to initiate the TranZact enrollment process. Download the letter.
• Access TranZact for viewing images and adjustments beginning May 14.
• Consult credit union technical support staff to determine if your credit union uses IP address restrictions in the firewall. The conversion will result in new Internet Protocol (IP) addresses for a range of internet-based services, including image deposit processing for Check Collection. To view a detailed list of services and their IP addresses along with instructions for making the changes, review Transition Update #007.

On behalf of each credit union, Catalyst Corporate will:

• Test the receipt of remote capture files, processing, and forward collection of credit union deposited items.
• Ensure seamless transition of existing interfaces with credit unions using Bluepoint and other third-party check collection software applications, resulting in no required changes by the credit union or its vendor.
• Receive, edit, and process all Western Bridge deposits and image-only items.
• Send properly formatted X9.100 image exchange files for collection.
• Provide duplicate item and duplicate file checking.
• Provide daily reporting of settlement totals, via WAVE.
• Provide a Deposit Detail Report of deposited and re-deposited items for reconcilement.
• Provide day-1 adjustments and detail on deposit errors.
• Reprocess day-2 Image Quality adjustments on behalf of member credit unions.
• Provide image archive services to support online image retrieval, home banking services and service providers.

Important exceptions for paper-based check collection: Credit unions that send paper check deposits, receive paper returns, or send on-us items to Western Bridge via courier or mail must convert to electronic service delivery options before May 14, 2012. For details about this transition, review Transition Update #003.

If you have any questions regarding the conversion of Remote Deposit Check Collection/IMAGEin related services, please email transitionquestions@catalystcorp.org or call us at 800.442.5763 ext. 7652, 7653, or 7654.

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Image Deposit Returns (IRD Now!)

All image deposit return activity currently performed through Western Bridge’s IRD Now! service will be converted to Catalyst Corporate for processing on May 14, 2012. All credit unions must download a print executable from TranZact, prior to May 14, in order to print electronic returns from Catalyst. Some credit unions may need to purchase a printer for printing Image Deposit Return IRDs. The back-office conversion of the image archive minimizes the transition impact for credit unions, and there are no conversion costs for credit unions transitioning to Catalyst.

• Acces to IRD Now! will terminate in:
  [clock4]

To access Image Deposit Return services beginning May 14, 2012, credit unions must:

• Complete TranZact enrollment and training, for administrators and all required users, prior to April 30. A letter was sent to all account-holders in January to initiate the TranZact enrollment process. Download the letter.
• Access TranZact for viewing deposit return images and deposit return output files on May 14.
• Consult credit union technical support staff to determine if your credit union uses IP address restrictions in the firewall. The conversion will result in new Internet Protocol (IP) addresses for a range of internet-based services including Image Deposit Returns. To view a detailed list of services and their IP addresses along with instructions for making the changes, review Transition Update #007.
• Download a print executable from TranZact to ensure you are able to print deposit returns on May 14.
• Install and test your IRD printer (if applicable).

On behalf of each credit union, Catalyst Corporate will:

• Test the processing, creation and delivery of Image Deposit Returns.
• Receive, edit and process all Western Bridge Image Deposit returns.
• Provide output files and detail reports to credit unions.
• Process all Image Deposit Returns selected for re-deposit.
• Provide daily settlement totals for Image Deposit Returns, via WAVE.
• Provide image archive services to support online image retrieval, home banking services and service providers.

If you have any questions regarding the conversion of Image Deposit Return services, please email transitionquestions@catalystcorp.org or call us at 800.442.5763 ext. 7652, 7653, or 7654.

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Corporate Checking/Corporate Share Drafts

Corporate Share Drafts will be converted to Catalyst Corporate for processing on April 30, 2012. The back-office conversion of the image archive minimizes the transition impact for credit unions, and there are no conversion costs for credit unions transitioning to Catalyst.

• Access to Corporate Checking through WAVE will terminate in:
  [clock5]

To access Corporate Share Draft services beginning April 30, 2012, credit unions must:

• Complete TranZact enrollment and training, for administrators and all required users, prior to April 30. A letter was sent to all account-holders in January to initiate the TranZact enrollment process. Download the letter.
• Access TranZact for viewing images, executing returns, adjustments, entering stop payments and using positive pay, beginning April 30.
• Enter any outstanding corporate checking drafts into positive pay.
• Consult credit union technical support staff to determine if your credit union uses IP address restrictions in your firewall. The conversion will result in new Internet Protocol (IP) addresses for a range of internet-based services, including Corporate Share Draft processing. To receive a detailed listing of services and their IP addresses along with instructions for making the changes, review Transition Update #007.

On behalf of each credit union, Catalyst Corporate will:

• Test the processing of each member’s corporate drafts.
• Ensure seamless transition of existing interfaces with credit unions; requiring no changes by the credit union.
• Receive, edit, and process all Western Bridge corporate share drafts.
• Process return items submitted by a credit union.
• Provide daily settlement totals, via WAVE.
• Process all corporate share draft adjustments received for member credit unions, including adjustments received for items processed by Western Bridge.
• Provide image archive services to support online image retrieval.
• Provide stop payment and positive pay capabilities.

If you have any questions regarding the conversion of Corporate Share Draft services, please email transitionquestions@catalystcorp.org or call us at 800.442.5763 ext. 7652, 7653, or 7654.

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Domestic Collections

Like Western Bridge, Catalyst Corporate offers a domestic collection service for non-cash items including bond coupons, items with documentation attached, items without a routing number and items that have been dishonored two or more times. This service will transition to Catalyst on May 14, 2012.

• Domestic Collections will move to Catalyst in:
  [clock6]

To access Domestic Collection services beginning May 14, 2012, credit unions must:

• Complete TranZact enrollment and training, for administrators and all required users, prior to April 30. A letter was sent to all account-holders in January to initiate the TranZact enrollment process. Download the letter.
• As of May 14, 2012 credit unions must send their Domestic Check Collection items to Catalyst Corporate’s Plano, Texas headquarters.
• The form that should accompany all domestic collection items is available on Catalyst’s website. Download it here.

On behalf of each credit union, Catalyst Corporate will:

• Receive and process all Western Bridge domestic collection items.
• Fax a confirmation to your credit union upon receipt of credit.
• Provide daily settlement totals, via WAVE.

If you have any questions regarding the conversion to Catalyst’s Domestic Collection service, please email please email transitionquestions@catalystcorp.org or call us at 800.442.5763 ext. 7581.

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Foreign Check Collection/International Collections

All Foreign Check Collection/International Collections for items drawn on institutions outside the United States will transition to Catalyst Corporate on May 14, 2012.

• Foreign Collections will move to Catalyst in:
  [clock7]

To access Foreign Check Collection/International Collections services beginning May 14, 2012, credit unions must:

• Complete TranZact enrollment and training, for administrators and all required users, prior to April 30. A letter was sent to all account-holders in January to initiate the TranZact enrollment process. Download the letter.
• As of May 14, 2012, credit unions must send their Foreign Check Collection/International Collections items to Catalyst Corporate’s Plano, Texas headquarters.
• The form that should accompany all Foreign Check Collection/International Collections items is available on the website. Download it here.

On behalf of each credit union, Catalyst Corporate will:

• Receive and process all Foreign Check Collection/International Collections items.
• Fax a confirmation to your credit union upon receipt of credit; rates are locked upon receipt of check.
• Provide daily settlement totals, via WAVE.

If you have any questions regarding the conversion of Foreign Check Collection/International Collections services, please email transitionquestions@catalystcorp.org or call us at 800.442.5763 ext. 7709.

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About Item Processing

About Share Draft Processing (Member Share Drafts)

Catalyst’s turn-key share draft processing service ensures efficient movement of credit unions’ inclearing items through all of the major image exchange networks and provides robust image interrogation and duplication detection. These features, along with expert support for outgoing returns and adjustments and multiple, long-term image retrieval options, make Catalyst an industry leader in item processing.

Key advantages and features:

• Catalyst is a member of all national image exchanges – maximizing processing efficiency.
• Above-industry standards on item review include image interrogation and correction, and duplicate detection at the item level going back 30 days – eliminating issues before they impact the credit union’s members.
• Share draft returns can be submitted up to 3 p.m. PT, a later deadline.
• Catalyst allows credit unions to make adjustments and initiate returns online.
• An intraday settlement estimate is available.
• Image Archive:
• Images are stored and made available online for seven years, versus the four-year horizon in place today.
• Image File Delivery: Catalyst provides an Image File Delivery service on a daily, weekly, or monthly basis as an alternative to viewing the images online – either through a download from the TranZact online account management system or via a secure FTP site.
• Image Clear: Catalyst can store share draft images processed by another vendor through its Image Clear service, making all images accessible for member home banking.

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About Remote Deposit Capture

Catalyst Corporate is able to provide industry-leading expediency through its remote deposit capture (RDC) check collection process. Catalyst offers a comprehensive suite of RDC services including:

• Branch Capture
• Teller Capture
• Business (or merchant) Capture
• Member Capture
• ATM Capture
• Mobile Capture
• Image Deposit Returns

All of Catalyst’s RDC services are powered by Bluepoint Solutions software, the same system used by Western Bridge today, which will minimize the impact of the transition for credit unions.

Key advantages and features:

• The system provides duplicate item detection across all deposit channels.
• Catalyst staff performs all day one adjustments, deleting duplicates and providing detail to the credit union for reconcilement.
• A deposit detail report is provided to make balancing easier.
• Robust image interrogation catches problems early rather than allowing a bad image into the collection process.
• Catalyst Corporate staff performs all MICR correction and assumes liability for correction errors.
• Catalyst can facilitate all day two adjustments, simplifying the process by leveraging access to all the major exchange networks.
• Remote deployment for updates provides maximum support and convenience.
• Deposit Check: Catalyst offers Early Warning System’s fraud prevention tool to provide credit unions with daily warnings of potential return drafts so they can place a hold on suspicious items to prevent losses. While this service was available through Western Bridge as well, because the Catalyst Corporate uses an updated version of the software, the reporting provided is more robust.
• Image Archive:
• Images are stored and made available online for seven years, versus the four-year horizon in place today.
• IMAGEaze: Catalyst will provide remote deposit “on-us” collections currently offered as IMAGEaze by Western Bridge.

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About Image Deposit Returns

Key advantages and features:

• Catalyst offers an automatic re-deposit option based on thresholds established by the credit union.
• Credit unions can view return images, online reports and high dollar notifications on TranZact.
• Faster returns from Catalyst Corporate results in faster chargebacks to the members.
• Courier or delivery costs are eliminated.
• The potential for loss is reduced due to immediate information delivery.

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About Corporate Checking/Corporate Share Drafts:

Credit unions can use corporate share drafts to write checks drawn directly on their Catalyst settlement account.

Key advantages and features:

• Catalyst Corporate offers free positive pay online account reconciliation to prevent fraud.
• Credit unions do not have to maintain a compensating balance, a common commercial banking requirement, to use this service.
• The service allows credit unions to consolidate payments activity with Catalyst Corporate rather than maintain a separate bank account.
• Credit unions earn interest on account balances until drafts actually clear.
• Credit unions can manage their account online, including stop payments, photocopy requests, and adjustments, all through TranZact.
• Catalyst provides free access to corporate share draft images.

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