Catalyst News

Cutting Edge Technology is a Must for this Credit Union

by Catalyst Corporate | May 05, 2020

Established in 1937 for employees of Southwestern Bell Telephone Company, the 15,000 members of GO Federal Credit Union expect cutting edge technology and services from their credit union.

“The credit union started with telecommunication workers, and they look to us to provide services that are on the leading edge of technology,” said Bert Beal, GOFCU President and Chief Executive Officer. “We, in turn, look to Catalyst for services that will help fill that need.”

GOFCU recently underwent a conversion to Catalyst Corporate’s TranzCapture deposit services platform, implementing its Branch Capture Service.

The Branch Capture service enables credit unions to scan and electronically transmit check images for processing from one or two centrally-based workstations within a branch. TranzCapture's Internet-based software eliminates time-consuming installations on individual workstations. And, administration is housed alongside other Catalyst Corporate accounts inside TranZact, providing optimum security and single sign-on convenience.

“Everybody knows conversions are pretty unique and stressful, but we’ve had really good success,” Beal said. “Our members love the service, and our employees received great support from Catalyst during the implementation.”

GOFCU claims they can process clearings faster and better on the service, with more automation and secure storage. “Catalyst is there any time we need them. They ‘own it,’ which is not something we see often in the technology side. We love the support,” said Beal.

“With the talent and experience they have, we look to Catalyst Corporate, because we can’t necessarily always hire and find that kind of expertise ourselves,” said Beal.

“We’ve been with Catalyst for over 20 years. It’s been a really good relationship, and I’m sure Catalyst will be able to provide services for us far into the future,” added Beal.

For more information on Branch Capture, or any of the services Catalyst Corporate offers, contact us or call 800.442.5763.