Catalyst News

Member Insights Survey Launches Next Monday

by Catalyst Corporate | Jul 21, 2020

Catalyst Corporate will conduct a new three-week survey to gain a better understanding of the challenges facing member credit unions. The Member Insights Survey, which takes less than four minutes to complete, will be sent to contacts at member credit unions on Monday, July 27.

This survey is designed to learn more about credit union strategic objectives, their perceived value of Catalyst Corporate and their awareness of certain Catalyst solutions.

“Over the past several years, Catalyst Corporate has sent a survey to its membership to determine an annual Net Promoter Score,” said Terry Young, vice president of communications and marketing. “And while the historical NPS scores reflect widespread satisfaction, this new survey will help Catalyst Corporate ‘listen’ to the visions and concerns of member credit unions so that it can continue to provide well-tuned service.”