Catalyst News

Your Feedback is the ‘Secret Sauce' for Quality Service

by Catalyst Corporate | Jul 19, 2021

Catalyst Corporate to launch Member Insights Survey this week.

Delivering industry-leading services and exceptional member experiences are top priorities at Catalyst Corporate. And as with all other aspects of today’s rapidly evolving financial services industry, there’s always room for improvement.

So, what’s the secret sauce?

You. Catalyst Corporate values your opinion and recognizes member feedback as the key to achieving both of these vital objectives. To gather your insights, Catalyst Corporate will conduct a brief survey to gain a better understanding of the challenges facing member credit unions.

The Member Insights Survey, which takes less than three minutes to complete, will be sent to contacts at member credit unions this Wednesday, July 21.

This survey is designed to learn more about credit union strategic objectives and the perceived value of Catalyst Corporate. Additionally, the survey helps capture the visions and concerns of member credit unions, so Catalyst can continue providing well-tuned service in the future.

More details, and the link to participate, will be shared via email.