Catalyst News

Continuing operations during a disaster or disruption of service is critical. To help minimize issues, Catalyst Corporate tests its major systems and communications on a regular basis. We encourage our member credit unions and associates to participate in these exercises and to provide us alternative contact information in case an event affects your operations. 

Be prepared with this quick checklist of things to do: 

• Sign up for Contingency Communications & Important Updates 

• Provide alternative contact information 

• Review the recently updated Contingency Communication Guidelines on CatalystCorpCC.org 

• Ensure contingency@catalystcorpcc.org and the MailChimp domain are whitelisted on your email server. Learn more about whitelisting. 

• Verify access to TranZact.org outside your organization’s network 

• Remember to take tokens home in case of emergency 

• Know how to contact Catalyst’s Wire Team for help 

• Have ACH Contingency Support in place 

Catalyst Corporate's next Contingency Communication Exercise will be Wednesday, June 8 at 10 a.m. Central Time. Please be sure to complete the checklist above and participate that day by replying to the test communication.   

For assistance with any of these steps, contact Catalyst Corporate’s Member Services Team at 800.442.5763, option 1.