Scanner Support

Scanner Services

Catalyst works with key scanner vendors to better understand their roadmap for future scanners, as well as their end of support for existing scanners. Catalyst will change scanner support for TranzCapture based on vendor communications. Following is the status of supported scanners.

If you have questions regarding your credit union's TranzCapture scanner, please contact the support team at 800.442.5763, press 5, then option 1.

Currently Supported Scanners - All Using Ranger Drivers

* Important Note: All non-Canon brands require the separate purchase of a Silver Bullet Technology Ranger Driver license. These can be obtained through any dealer and must be explicitly requested. (Canon scanners have this license already bundled in their purchase price.)

**Digital Check CX30 and TS240: End-of-life status has been reported by vendor partners. While TranzCapture continues to support existing implementations, credit unions using these models should plan for future scanner replacement.

***Epson TM-S9000 all-in-one features beyond check scanning (e.g., ID reader, receipt or document printing) are not supported by TranzCapture. These features were validated only for coexistence and are supported by Epson or the credit union's vendor.

Scanner Replacement

Catalyst works with scanner vendors and resellers to secure the best possible pricing as you look to replace older models. Some options are provided below. As always, your organization is free to use these vendors or work with your preferred provider.

All Models

David Nitzschke ([email protected])
Technology Unlimited
http://tuiusa.com/
360.694.3382, Ext. 301

Epson Direct Support

Linda W. Fitzpatrick ([email protected])
Financial Partner Manager
Epson America, Inc.
Cell: 770-317-3562