Satisfaction Surveys

Catalyst Strategic Solutions conducts an Annual Satisfaction Survey using a rigorous Net Promoter Score (NPS) methodology. NPS is calculated by subtracting the total weight of the lowest six ratings from the two highest ratings categories – an approach designed to convey the percent of respondents who are not just highly satisfied, but who would be most likely to go out of their way to recommend Catalyst Strategic Solutions to their peers. The results are presented below:

Survey iconAdvisory SurveySurvey iconALM Survey