Member Services

214.703.7500 | 800.442.5763
Option 1
214.703.7915 Fax 
Contact the Member Services Team
7 a.m.-9:30 p.m. Central Time
Monday-Friday (except holidays)

Team Leadership

Jack Smith's headshot
Jack Smith
Manager, Member Services
Omega Butler's headshot
Omega Hurd-Butler
Member Services Supervisor

Representatives

Cheryl-Watkins
Cheryl Watkins
Vault Cash Specialist
Cristina-Casto
Cristina Casto
Member Services Representative
Karen-Tarter
Karen Tarter
Senior Member Services Representative
Kim-Whitson
Kim Whitson
Member Services Representative
Kristel-Knipling
Kristel Knipling
Member Services Representative
Pam-Harris
Pam Harris
Senior Member Services Representative
Patti-Gamez
Patti Gamez
Member Services Representative
Rik Carrizales' headshot
Rik Carrizales
Member Services Representative
Sheila-Henry
Sheila Henry
Member Services Representative
Stella-Framel
Stella Frammel
Senior Member Services Representative