Member Services

214.703.7500 | 800.442.5763
Option 1
214.703.7915 Fax 
Contact the Member Services Team
7 a.m.-9:30 p.m. Central Time
Monday-Friday (except holidays)

Team Leadership

Jack Smith
Jack Smith
Manager, Member Services
Omega Butler
Omega Hurd-Butler
Member Services Supervisor

Representatives

Cheryl Watkins
Cheryl Watkins
Vault Cash Specialist
Cristina Casto
Cristina Casto
Member Services Representative
Karen-Tarter
Karen Tarter
Senior Member Services Representative
Kim Whitson
Kim Whitson
Member Services Representative
Kristel Knipling
Kristel Knipling
Member Services Representative
Pam Harris
Pam Harris
Senior Member Services Representative
Patti Gamez
Patti Gamez
Member Services Representative
Rik Carrizales
Rik Carrizales
Member Services Representative
Sheila Henry
Sheila Henry
Member Services Representative
Stella Framel
Stella Frammel
Senior Member Services Representative