Service Updates

Credit unions using Catalyst Corporate’s share draft services will soon find added convenience with a new service enhancement. Effective Wednesday, January 8, users requesting an adjustment for source of receipt can receive that source of receipt online immediately, versus by FAX 24-48 hours later.

This feature is accessed in TranZact under Share Drafts/Adjustments/Request/Source of Receipt. Once the Request Adjustment button is selected, you will receive source of receipt details on your screen. Please use the “save” icon in the bar at the top of the Item Source screen to save, download and/or print a PDF copy of the information for your records. Once you exit this screen, you will be unable to recapture information for this adjustment request. If the same adjustment request is entered a second time, you will be reminded that the request has already been assigned a case number.

To enter another adjustment request for source of receipt, repeat the process by navigating back to Adjustments/Request/Source of Receipt from the side menu.

Catalyst Corporate can fulfill the role of an on-demand back-up wire transfer processor should a credit union encounter wire service disruption through the Federal Reserve Bank. A credit union simply completes the appropriate agreements in advance with Catalyst Corporate and the Federal Reserve Bank. In a contingency situation that prevents a credit union from retrieving incoming wires through the Federal Reserve Bank, the credit union can contact Catalyst Corporate and the Federal Reserve Bank to have its wires redirected to Catalyst Corporate. The credit union then is able to view its wire transactions in TranZact and post wires manually to its core system. Outgoing wires also can be sent through Catalyst Corporate during a contingency situation when the credit union sets up users in TranZact.