Catalyst News

Boosting Teller Productivity with Seamless Point-of-Deposit Integration

by Catalyst Corporate | Mar 13, 2023

High productivity in the workplace is a sign of a healthy business and work culture. Small changes can increase teller productivity and user experience and potentially enhance member service.

Upgrading Branch Capture to Integrated Teller Capture can improve your front line’s productivity and work efficiency. Catalyst Corporate’s Integrated Teller Capture solution – a component of its TranzCapture™ suite of deposit services –can help your credit union capitalize on those efficiencies, while expediting processing.

With Teller Capture, tellers can instantly capture, validate, correct and balanceTeller Window deposits at their windows. From a single screen, tellers can access scan, edit, balance and print functions. Scanning at the transaction level makes balancing easier and minimizes potential adjustments. That translates into saving time.

The tellers’ user experience is enhanced by entering the deposit amount just once, into TranzCapture. The integration with the core ensures the deposit amount is populated in the core.

TranzCapture at the teller window offers additional efficiencies and convenience. Teller Capture enhances the deposit transaction process to improve member service by providing the following benefits:

  • Entire deposit transaction is completed with the member present
  • Check amount on CAR/LAR mismatches is validated in real time with member present
  • Check fraud is caught at the teller line when the member is present
  • Timesaving, virtually endorsed checks expedite member transactions
  • Check return risk is identified using the optional Advanced Fraud Solutions™ (AFS) TrueChecks® service

Catalyst Corporate’s Teller Capture service – TranzCapture also includes ATM/ITM Capture, Mobile Capture, Business Capture and Branch Capture – fully integrates with Corelation’s core processing system. Integration with another leading core processing system is coming soon. As a cost-effective alternative, Catalyst Corporate also offers a Teller Capture solution that does not require integration to the core processor.

Increase teller productivity, maximize credit union efficiencies and serve member needs with Catalyst Corporate’s Teller Capture or contact us today for more information.